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Last Updated: 2020-03-24


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City Of Richmond
** COVID-19 UPDATE - Please Read **

Corona Virus Update Regarding Permitting and Inspection Services
for the City of Richmond - March 20, 2020

In response to the COVID-19 outbreak the following changes to our Permitting and Inspections services will take effect on Monday, March 23, 2020. City Hall Room(s) 108 and 110 are closed to the public until further notice. We are attempting to make as many services available to you as possible while keeping the public and City staff safe from potential exposure.

Permitting and Plan Review:
Priority permit processing will be given to emergency permit applications pertaining to life safety and/or habitability concerns (e.g. water, sewer, power and gas) as well essential facilities applications. Plan review services will continue by staff at remote telework locations. Communications with customers will be handled via e-mail or telephone. Plans will be reviewed in the order in which they are received.

Mail and Fax Services:

Drop off and fax related services are not available at this time. Mail-in services are limited to what can be sent via the United States Postal Service (USPS). We are not able to receive mail from UPS, FEDEx or Amazon until further notice. Any documents received by mail will be processed as staffing resources allow.

Residential Trade Applications:

Our on-line portal will continue to be available at the link below for Residential Trade Permits (Electrical, Gas Piping, Mechanical, Plumbing), Certificates of Zoning Compliance (CZC’s) and Plan of Developments (POD’s). https://energov.richmondgov.com/EnerGov_Prod/selfservice#/home

Permits Requiring Plan Review:

We will be utilizing Microsoft OneDrive to receive commercial applications and plans electronically. Other services accepted through OneDrive are permit extensions, cancellations, modifications, contractor changes, amendments to the scope of work, responses to plan review comments and post permit revisions. For information on how to register and use Microsoft OneDrive, click here.

Inspection:
Field inspections will resume for all unoccupied new commercial and residential construction projects. Inspections pertaining to life safety and/or habitability concerns (e.g. water, sewer, power and gas) as well as essential facilities will be given priority status. Inspections within occupied dwelling units are suspended until further notice. Please limit the number of contractors or site representatives meeting an inspector on a jobsite to one.

Third Party Inspections:

Limited: Customers may use our limited 48-hour third party inspection services for individual inspections when the building official is unable to perform a scheduled inspection within two working days of a request or an agreed upon date or if authorized for other circumstances in the building official’s written policy. Third party inspections shall be requested, and the inspection reports submitted, in accordance with the City’s official policy. For more information contact david.alley@richmondgov.com for thirdpartyinspections@richmondgov.com

Full: Customers may use our third party program in part or in full to obtain third party inspection and plan review services. This option may be a good option for new projects should the COVID-19 outbreak continue long term. Please see: http://www.richmondgov.com/PlanningAndDevelopmentReview/ThirdPartyProgram.aspx

Property Maintenance/Code Enforcement (PMCE):
Citizens can continue to report code enforcement issue within their community by using RVA311 and inspections will be scheduled once the City of Richmond is operational.We will continue to monitor and respond to the ongoing status of the COVID-19 outbreak. Customers are asked to please follow the guidelines and precautions recommended by the CDC as outlined in this link: https://www.cdc.gov/coronavirus/2019-ncov/about/index.html

Our staff will be taking common sense precautions to follow the CDC guidelines while delivering permitting and inspection services. This will include refusal to inspect buildings occupied by individuals that have either tested positive, been exposed to, or are symptomatic of the COVID-19 virus.


The City of Richmond Online Permit Portal (OPP)

  • Customers can register, apply for plans, and search permits using the Online Permit Portal link.
     
  • More information and instructions on registering and utilizing the Online Portal can be found on the OPP web page.



Planning and Development Review guides building and development in the city of Richmond. The department oversees building and trades permitting and inspections, compliance with the property maintenance code, current and long-range planning, enforcement of the Zoning Ordinance, and historic preservation.

In the facilitation of these duties, the department supports a number of boards and commissions.

 

The City of Richmond reached an agreement with the U.S. Department of
Housing and Urban Development (HUD), in response to complaints filed
against the City by mobile home park residents. The agreement addresses
assertions that Richmond unfairly targeted Latino-occupied mobile home
communities for maintenance code enforcement and that the City did not offer
sufficient interpretation or translation services.

You may view a copy of the agreement through the links below:

    Click here to view the agreement in English.

    Haga clic aquí para ver el acuerdo en español.

City of Richmond's Fair Housing Policy:

    Click here to view the City's Fair Housing Policy in English.

    Haga clic aquí para ver la Política sobre Vivienda Justa de la Ciudad en español.

Contact Information:

900 E. Broad St., Room 511
Richmond, VA
23219 USA
Map It
Monday-Friday 8 a.m. - 5 p.m.
Ask Planning and
             Development Review
Phone: (804)  646-4169
    Fax: (804)  646-5789

    Permits / Inspections
    Fax:
(804)  646-1569

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If you have any questions, please call the City's Customer Care Center at 3-1-1 or (804) 646-7000

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