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Communication officers are the link to all emergency and non-emergency services and lifeline for citizens in need, firefighters and law enforcement. No experience is required, and the pay starts at $18.26 per hour with full City of Richmond benefits.

Follow these steps to become a communication officer with the Richmond Department of Emergency Communications:

  1. Complete and submit an application at
  2. Successfully pass preliminary activities to include:
    • Preliminary background check phone interview
    • Remote online CritiCall® testing
    • Virtual Panel interview
  3. Upon successful completion of the hiring event, you will undergo:
    • Investigation interview
    • Record check
    • Polygraph test
    • Reference checks
    • Fingerprinting
    • Psychological evaluation
    • Drug Screen

Career Fair Picture

Contact Information:

Department of Emergency Communications
City of Richmond
Emergency: 911
Non-Emergency or to file a Police Report: (804) 646-5100
News media contact:
Karen L. Gill
804-646-8234 (office)
804-938-0776 (mobile)

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