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Last Updated: 2020-05-06

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News & Announcements

Due to the recent health situation, (COVID-19), RRS is taking precautionary measures.

If you need assistance with a retirement issue, please call (804) 646-5958 and leave a message. Our goal is to return all calls within 24 hours.

You can also e-mail We are monitoring emails and voice mails on a daily basis.

Please note that there will be no in-person services at our office. We will continue to process retirements and pay retiree benefits.

Thank you for your patience and understanding.

HR announced that the dates for open enrollment are October 26, 2020 through November 13, 2020 Eligible retirees may add, drop, or modify coverage during this timeframe.

For additional information about open enrollment, please click here.

HR announced dates for its 2020 Health Assessment Initiative. Retirees and their spouses can participate in the online assessment until August 31, 2020.

To view the postcard mailed to retirees, please click here.

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Contact Information:

Richmond Retirement System
City of Richmond
730 E. Broad Street, Suite 900
Richmond, VA
23219 USA
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Phone: (804)646-5958
Fax: (804)646-5299

Toll-Free (Outside Central Virginia): (888)288-2781
Office Hours: By Appointment Only
Monday - Friday
8:00 a.m. - 5:00 p.m.
Walk-in Visits:
Monday - Friday
10:00 a.m. - 12:00 p.m.
and 1:00 p.m. - 3:00 p.m.

More Contact Information

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